Competent travel consultants know what you look for, they speak your language, and they’re there for you when you get into trouble when you are getting ready for holiday. How do they know this? Firstly, they listen to comprehend your travel needs and they also help when something goes completely wrong. They must ask a lot of questions to know the options suitable for you.
As self-booking options increase, the necessity for travel companies seems like it’s getting less. Some claim that travel agencies are obsolete. Yet there are far more unhappy travellers than previously. How can this be? It is not always easy to get the maximum amount of information from your online booking site as from your travel consultant. Nor is it normally possible to get “human” assistance should something fail coming from a “portal”.
Buyers of travel products have hopes that cannot be met by all booking sites. It is sometimes complicated with an informed 2-way conversation using a website, although there are far more chat options coming available.
A good travel consultant will fill out the gaps. Sometimes the traveler might not exactly understand what questions you should ask. The competent travel consultant can simply explain.
So how do you get to know a competent travel consultant? Look for certain traits!
- Competent travel consultants are:
Good listeners and attempt to truly understand the requirements of every traveler. They will inquire about your interests and tastes to better understand what your needs are.
Specialists and also have good product knowledge as well as a robust back-up plan for getting information
Honest and do not have favorites in the travel business
Good communicators and explain every one of the tour inclusions, exclusions and expenses at the start – no hidden fees
Available any time even during planning process and the travel period.